Region:
True Harvest Seeds grows only seed of native Irish origin. Therefore we don’t ship seed off the island of Ireland. For health bio-security reasons we don’t ship seed that will be grown abroad to then come back to the island.

Timing:
We try our best to dispatch all orders within 3 working days on 24 hour delivery. We try to keep stocks of gardeners packs on the shelf at all times. Orders for commercial outlets are made to order.

CHRISTMAS AND NEW YEAR HOLIDAY
Orders placed between 22 December and 2 January will be processed from 3 January onwards. It will take several days to catch up; please bear with us and we will get all orders dispatched as quickly as possible.

Unavoidable delays
Due to the nature of seeds and their production there are times of year when delays are unavoidable; generally November to January, but it does depend on the species. Some species ripen seeds late in the year or can require some dormancy period before germination testing can be undertaken and so over the winter we may hold an order while we wait for all seeds to be available. Please advise us if you need particular seeds urgently.
During the growing season we will send all seeds that are available, and any remain packets to follow as soon as possible.

Insurance
PLEASE NOTE that parcels are sent at the customers risk. Insurance against loss or damage is available at additional cost – please ask for details if this is required. Royal mail include insurance for up to £20. We will retain proof of postage for you for one month in case you need to make a claim for non delivery. You will need to retain your invoice as proof of purchase. See Terms and Conditions for making arrangements for re-delivery.

We deliver our seeds in royal mail large letter class, this will hold up to 23 small seed packets, after which you will have exceeded the £60/€65 and be eligible for FREE shipping.

Delivery costs (inc VAT):
ROI and NI Standard 1st Class royal mail.

Packaging
We pack all of our seed in small boxes to protect your seeds. We use natural / biodegradable materials where possible. Only the small inner bags are plastic, this is to preserve the longevity of the seeds by keeping them dry. We are very aware that this is not ideal and are working towards better inner packaging.